Building Brand Advocates

Topic: Customer Relations
Tuesday, September 19, 2017 11:30 AM to 1:30 PM

Triangle South Enterprise Center
600 S. Magnolia Avenue, Dunn, NC 28334

Customer Service means different things to different people. Expressing the need for an increase in soft skills that go beyond the basic understanding of how to do a job and understanding customer needs, wants, and likes can increase the value of your company. In this hands-on session with Lady Bizness, learn some tips for soft skills enhancement, creating memorable experiences, and increasing customer retention. Speaker(s): Chisa Pennix Brown